Need to return something or swap it out? Here’s everything you need to know.
We build every unit to order, which means once your payment clears, we get to work—sourcing materials, scheduling production, and locking in your build. We strive to be as flexible as possible, however, once a unit goes into production we’ve already
Step-by-step instructions for initiating a return and what to expect.
What to expect once you’ve sent your item back.
Exchange process and what to do if you ordered the wrong product.
How to request a cancellation and what to expect.
Find out which items are non-returnable.
Learn about cancellation fees for custom GFC builds.
Here’s what to do if your product arrives damaged or defective.