gofastcampers

Got questions? The GFC Help Center has answers. From installs to orders to troubleshooting your camper - this is your one-stop shop for getting dialed in and back on the road fast.

GFC Help Center

What does the GFC warranty cover?

What’s not covered by the warranty?

Do I have to ship my product for warranty service?

What if my product is damaged during shipping?

Warranty

Can I install replacement parts myself?

Can I still get service if I bought secondhand?

Service

How do I make a warranty claim?

How long does a service/warranty claim take to process?

What happens after I submit a service request?

Who do I contact with questions about my SRF status?

Service Request Form

Can I cancel my camper or RTT order?

What if my camper or RTT arrives damaged?

Can I return accessories or merch?

What can’t be returned?

Returns & Refunds

Do you ship internationally?

What’s the difference between DDP and DDU shipping?

How long does international shipping take?

International Shipping

What upgrades are available for older GFC campers?

Can I install the Pro Lighting Kit myself?

How do I clean and maintain my GFC tent fabric?

Product Features & Upgrades

How do I return a product?

How long does it take to process a return?

Can I exchange for a different item?

Can I cancel an accessory order?

Returns & Exchanges

How long does shipping take?

Where’s my order?

Can I change my shipping address?

What if my order is missing an item?

How does delivery to a partner shop work?

How do I schedule or reschedule my install?

How do I update my vehicle info after ordering?

Can I expedite shipping?

How do I know if my product shipped?

What if I receive the wrong item?

Orders & Shipping

How do I order a camper or RTT?

What’s the difference between V2 and V2 Pro?

General Info & Pre-Sale Questions

Can I use a cab rack with my camper?

Which ladder system is right for me?

How do I install the lighting kit?

Can I install accessories myself?

Can I install GFC products at home?

Product Fitment & Installation

How do I submit a Service Request Form?

Service & Warranty

Will this used GFC unit fit my vehicle?

Need to return something or swap it out? Here’s everything you need to know.

Questions about order timelines, shipping delays, tracking updates, or partner shop delivery? Start here.

Exploring GFC gear or just getting started? Find answers to common product and company questions.

Find out if a product fits your vehicle and how to get it installed right.

Need help with a product issue, damage, or warranty claim? You’re in the right place.

All articles

Categories

Warranty

Service

Service Request Form

Returns & Refunds

International Shipping

Product Features & Upgrades

Returns & Exchanges

Orders & Shipping

General Info & Pre-Sale Questions

Product Fitment & Installation

Service & Warranty

Product Fitment & Installation