gofastcampers

You are responsible for transportation to and from our shop for warranty service. We do not cover shipping, lodging, or incidental expenses.

Do I have to ship my product for warranty service?

Warranty

What does the GFC warranty cover?

What’s not covered by the warranty?

What if my product is damaged during shipping?

Can I install replacement parts myself?

Can I still get service if I bought secondhand?

Service

How do I make a warranty claim?

How long does a service/warranty claim take to process?

What happens after I submit a service request?

Who do I contact with questions about my SRF status?

Service Request Form

Can I cancel my camper or RTT order?

What if my camper or RTT arrives damaged?

Can I return accessories or merch?

What can’t be returned?

Returns & Refunds

Do you ship internationally?

What’s the difference between DDP and DDU shipping?

How long does international shipping take?

International Shipping

What upgrades are available for older GFC campers?

Can I install the Pro Lighting Kit myself?

How do I clean and maintain my GFC tent fabric?

Product Features & Upgrades

How do I return a product?

How long does it take to process a return?

Can I exchange for a different item?

Can I cancel an accessory order?

Returns & Exchanges

How long does shipping take?

Where’s my order?

Can I change my shipping address?

What if my order is missing an item?

How does delivery to a partner shop work?

How do I schedule or reschedule my install?

How do I update my vehicle info after ordering?

Can I expedite shipping?

How do I know if my product shipped?

What if I receive the wrong item?

Orders & Shipping

How do I order a camper or RTT?

What’s the difference between V2 and V2 Pro?

General Info & Pre-Sale Questions

Can I use a cab rack with my camper?

Which ladder system is right for me?

How do I install the lighting kit?

Can I install accessories myself?

Can I install GFC products at home?

Product Fitment & Installation

How do I submit a Service Request Form?

Service & Warranty

Will this used GFC unit fit my vehicle?

Do I have to ship my product for warranty service?Updated 14 days ago