If you're mechanically inclined, this is a great option!

Most of our replacement parts can be installed at home with basic tools. Once your claim is approved, we&#x2019;ll send any necessary components along with step-by-step instructions or video guides. If installation is complex, we&#x2019;ll help arrange in-shop repair or guide you remotely.

Can I install replacement parts myself?

Understand what we can do for you if you bought a used product.

We support all GFC products regardless of ownership history. However, our warranty is only valid for the original purchaser. If you purchased your camper secondhand, we&#x2019;re still happy to help &#x2014; you can submit a service request, and we&#x2019;ll offer paid repair or support options if it falls outside of warranty coverage.

Can I still get service if I bought secondhand?

gofastcampers

Service

What does the GFC warranty cover?

What’s not covered by the warranty?

Do I have to ship my product for warranty service?

What if my product is damaged during shipping?

Warranty

How do I make a warranty claim?

How long does a service/warranty claim take to process?

What happens after I submit a service request?

Who do I contact with questions about my SRF status?

Service Request Form

Can I cancel my camper or RTT order?

What if my camper or RTT arrives damaged?

Can I return accessories or merch?

What can’t be returned?

Returns & Refunds

Do you ship internationally?

What’s the difference between DDP and DDU shipping?

How long does international shipping take?

International Shipping

What upgrades are available for older GFC campers?

Can I install the Pro Lighting Kit myself?

How do I clean and maintain my GFC tent fabric?

Product Features & Upgrades

How do I return a product?

How long does it take to process a return?

Can I exchange for a different item?

Can I cancel an accessory order?

Returns & Exchanges

How long does shipping take?

Where’s my order?

Can I change my shipping address?

What if my order is missing an item?

How does delivery to a partner shop work?

How do I schedule or reschedule my install?

How do I update my vehicle info after ordering?

Can I expedite shipping?

How do I know if my product shipped?

What if I receive the wrong item?

Orders & Shipping

How do I order a camper or RTT?

What’s the difference between V2 and V2 Pro?

General Info & Pre-Sale Questions

Can I use a cab rack with my camper?

Which ladder system is right for me?

How do I install the lighting kit?

Can I install accessories myself?

Can I install GFC products at home?

Product Fitment & Installation

How do I submit a Service Request Form?

Service & Warranty

Will this used GFC unit fit my vehicle?