To start a service or warranty claim, please fill out our <a href="https://airtable.com/appAUDQoxnsli1WKm/shrZfEudMWG3kTQwP" target="_blank" rel="noopener noreferrer">Service Request Form</a>. This allows our team to collect important information such as your unit number, product type, issue description, and photos. Once submitted, our Service &amp; Warranty Coordinator will assess the request and reach out with next steps.

How do I make a Service request?

If you're mechanically inclined, this is a great option!

Most of our replacement parts can be installed at home with basic tools. Once your claim is approved, we&#x2019;ll send any necessary components along with step-by-step instructions or video guides. If installation is complex, we&#x2019;ll help arrange in-shop repair or guide you remotely.

Can I install replacement parts myself?

Understand what we can do for you if you bought a used product.

We support all GFC products regardless of ownership history. However, our warranty is only valid for the original purchaser for 2 years after the install date.&#xA0;If you purchased your camper secondhand, we&#x2019;re still happy to help &#x2014; you can submit a service request, and we&#x2019;ll offer paid repair or support options if it falls outside of warranty coverage.

Can I still get service if I bought secondhand?

Business Hours | Monday–Friday | 9-5 MST

gofastcampers

Service

Service, Warranty & Maintenance

Do you have installation guides and manuals?

How do I buy a Camper, Topper, or RTT?

Can I finance my purchase?

Where can I see a GFC in person?

Do you ship internationally?

Go Fast Campers | YOUTUBE Channel

Out of Stock Items

General Info & How-To Guides

What’s the difference between V2 and V2 Pro?

What is a GFC Topper

What's the difference between the RTT and RTT XL

What is a MOLLE Panel?

What upgrades are available for older GFC campers?

How do I clean and maintain my GFC tent fabric?

Product Features & Upgrades

Can I use a Cab Rack with my GFC Camper?

Which ladder system is right for me?

How do I install the lighting kit?

Can I install accessories myself?

Product Fitment & Installation

Order and Build Status

How long does shipping take?

Can I change my shipping address?

What if my order is missing an item or I got the wrong product?

How does delivery to a partner shop work?

How do I schedule or reschedule my install?

How do I update my vehicle info after ordering?

Can I expedite shipping?

How do I know if my product shipped?

Synchrony card information

Orders & Shipping

GFC Return & Refund Policy

How do I return a product?

How long does it take to process a return?

Can I exchange for a different item?

Can I cancel an accessory order?

What can’t be returned?

Can I cancel my Camper/Topper/RTT order?

What if my camper or RTT arrives damaged?

Returns, Exchanges & Refunds

What happens after I submit a service request?

Who do I contact with questions about my SRF status?

What is the GFC Warranty Policy

How do I make a warranty claim?

How long does a service/warranty claim take to process?

Do I have to ship my product for warranty service?

What if my product is damaged during shipping?

Warranty

Will this used GFC unit fit my vehicle?

Buying Used | Vehicle Compatibility

International Shipping