How long does a service/warranty claim take to process?Updated 14 days ago
Most claims are reviewed in 2–5 business days. More complex cases may take longer, but we’ll keep you updated throughout the process.Once your SRF is submitted, our team will review it and assign a technician for evaluation. We aim to provide an initial response within 2–5 business days. More complex claims or those requiring part replacement may take longer to fully resolve. You'll be kept updated as the claim progresses.
